Shipping policy

SHIPPING POLICY — Haven Ridge Home

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Worldwide Shipping We ship to customers worldwide. Estimated delivery times are 7–14 business days from the date of dispatch. Please note that delivery times may vary depending on your location, local customs procedures, and carrier delays outside of our control.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your parcel every step of the way.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking with your local customs office for more information before placing your order.

Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us at info@havenridgehome.com within 7 days of the expected delivery date and we will resolve the issue promptly.